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Accessing student services

Published: 27th March 2020

Last updated: 4 June 2020

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In light of the impacts of COVID-19, Murdoch University support services have adapted their delivery models in order to provide online options such as video consultations and phone appointments.

With COVID-19 restrictions beginning to ease in Western Australia, we are now re-opening many on-campus facilities so you can access face-to-face support.

See below for a list of Murdoch University student services and the best way to get advice. You can also find a list of food and retail services here.

Not sure where to start? You can visit our myMurdoch Advice West location to chat to someone in person or get in touch via

Health and wellbeing

Murdoch University Health: Medical Service

Face-to-face appointments are now available. Please call 08 9360 2293 or email to make an appointment.

Murdoch University Health: Counselling Service

Telephone and online counselling appointments available, no face-to-face appointments as yet. Appointments are available Monday to Friday 8:30am to 4:30pm. Please call 08 9360 1227 or email to make an appointment.

Access & Inclusion

In the first instance, please call 08 9360 6084 or email for queries or assistance.  


Student services

The Student Centre

Open on campus from 8.30am - 4.30pm providing limited services:

·     Transcript/document ordering

·     Name badge collection

·     ID cards

Call 1300 687 3624 (press 2) or email for all other queries.

MyMurdoch Advice

MyMurdoch Advice West Location (West along Broadwalk 453.1.001) is now open from 8.30am - 4.30pm.
Physical distancing protocols apply to all face-to-face appointments.

Alternatively, virtual consultations with Student Success Advisors are available on request via

Murdoch University Library

All library branches are now open to Murdoch staff & students only. Refer to the Library website for updated information.

Careers and Employability

Submit all requests via myMurdoch Career.

IT Services

Submit a request via Murdoch Support Information Technology Services or call 08 9360 2000.

The Guild Student Assist

Get in touch via or submit a form via the website.

Student Support Package

For enquiries regarding the Student Assistance Fund, please email
For enquiries regarding the Technology Bursary, please email
For all other enquiries, please contact myMurdoch advice at

Kulbardi Aboriginal Centre

Get in touch via


Learning support

Murdoch Bookshop

Open Monday to Friday from 8.30am -4.30pm.

Visit the website to for more information.

Peer Academic Coaches

Delivered via Blackboard Collaborate. Visit the myMurdoch portal for more information.

Peer Assisted Study Sessions

Delivered via Blackboard Collaborate. Visit the myMurdoch portal for more information.