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Multi-factor authentication (MFA): How to authenticate using the app

Published: 15th September 2023

Using the Microsoft Authenticator app for multi-factor authentication (MFA) is convenient and secure. Learn how to set up the app as your preferred authentication method and learn how to authenticate with or without mobile reception.

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As technology becomes increasingly sophisticated, so do cyber-attacks. It is crucial to stay one step ahead to protect our digital environment against unauthorised access. Multi-factor authentication (MFA)  is one of the ways we are enhancing the protection of your personal information and our systems. To find out more about MFA, please visit Murdoch Passwords page.

MFA requires you to provide a verification code, in addition to your username and password, to verify your identity when logging into any Murdoch University system, such as Moodle/LMS. This verification process is called authentication.

At Murdoch, you can authenticate via SMS text message or by using the Microsoft Authenticator app. Our preferred method is the app due to its superior security and ease of use.

Setting up the app as your authentication method is simple, simply follow the setup instructions.

Did you know that you don’t need mobile or Wi-Fi reception on your mobile device to authenticate using the app? To find out how, please read the Authentication Guide.

If you require any assistance with setting up the app or with authentication, please don't hesitate to contact our IT Service Desk at +61 8 9360 2000 or via email at