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This page contains older Staff communications. For notices dated 19 November 2019 or later browse the news and events hub on the Staff Intranet.

Planned Outage between Friday 7th October at 5:00 pm and Monday 10th October at 8:00 am

SMS / Callista - Outage

Published: 4th October 2022, Reference: CHG0048255

What is happening?

To ensure the continued stability of Callista, our University’s Student Management System, IT Services will be carrying out an upgrade to version 25.0.

 

What is changing?

This new version of Callista offers enhancements to ensure:

  • Support and stability of Callista and improve user experience through MyInfo
  • Murdoch is compliant with government requirements

 

When is it changing?

The upgrade will be carried out between Friday 7th October at 5:00 pm and Monday 10th October at 8:00 am AWST.

 

How will this change impact me?

The following systems will be unavailable from Friday 7th October at 5:00 pm to Monday 10th October at 8:00 am AWST:

 

  • Callista forms
  • Callista web forms
  •  MyInfo
  • MyStudents
  • MyAdmission
  • MyAgentAdmission
  • Online Response System (ORS)
  • Callista Online Reporting System (CORS)
  • Murdoch Graduate Register
  • Graduation Regalia
  • Document Ordering Service

 

Our Learning Management System (LMS), will not be affected by this outage and students will be able to access the LMS directly, or via MyMurdoch.

 

 If you encounter any errors from Monday 10th October and require IT support, please contact the IT Service Desk and quote change CHG0048255.