Staff will soon be able to access a range of People and Culture support services at any time, following the launch of the new online HR Helpdesk- HRNow today. HRNow as it is known will provide a simple and efficient way for staff to seek information, request services, track progress, provide updates and manage enquiries efficiently and effectively online.

Effective today, emails sent to HR helpdesk, casual helpdesk, superannuation and salary packaging email ids will be assigned a ticket through the new helpdesk platform and you will be able to follow up with the employee services team using the assigned ticket number.

In 2017, HRNow will be progressively expanded to include a comprehensive range of HR services that will allow you to access the HRNow portal to track progress of your queries and service requests with the People and Culture office. HRNow will also provide self-service options in the form of dynamic knowledge articles on key People and Culture processes and practices.

We are excited and hope you will be too!   

Your feedback on this service is welcome and can be directed to N.Herbert@murdoch.edu.au